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Forgot your password? Send usĀ  the following information:

  • Coin type (bitcoin, ethereum, EOS)
  • Wallet type (bitcoin-core, ethereum presale, ethereum wallet) and version number
  • When was the last time you accessed your wallet
  • Operating system (Windows, OSX, Linux,Android)
  • Number of coins / value
  • Some idea of your recollection of the possible password or part of key.

Note that we are very busy performing these wallet recoveries, so we might not be able to work on your wallet if it is of low value.

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