KeychainX FAQ
How long will it take to retrieve my password?
The amount of time it takes to decrypt your password strongly depends on the quality of the hints you provide us. Given our prior experiences, the least amount of time spent to decrypt a password has been 10 minutes and the longest has been 4+ year. This is only an indicative time frame, contact us so that we can discuss more precisely. If you don’t have any guesses for your password then its must harder than if you have at least some idea of the password that encrypted your wallet.
Is a minimum wallet balance required to access your services?
Regardless of your wallet balance we will be happy to help you recover your lost Bitcoin or Ethereum coins. Although we are very busy and might prioritize wallets with a significant value first, we try to help every request.
Is this service secure?
Everything takes place in high secure inhouse server location, we don’t use cloud services like AWS Cloud or Google. All servers are owned by us and accessed locally with 24/7 monitoring.
Will I lose my files/data?
No, you won’t lose any of your files/data. We keep a copy stored in 24hr monitored space. Before working on any hardware device or laptop we make sure to make a copy and never touch the original files.
Do you offer a contract?
Yes, we offer a Swiss company contract prepared by our lawfirm MME. MME is one of the most experienced crypto law firm in Zurich, Switzerland.
How long shall I expect to hear back from you?
We will contact you back within 24 hours of your first email. Just be sure to check your Spam folder, in case our email ends up in there. If we dont reply send us a new message. If you use telegram you can reach us at @keychainx
Contact us: keychainx@protonmail.com if you need help
Never reply to other mail or Whatsapp messages from people claiming being from KeychainX and asking funds upfront. You will be scammed. We dont use Facebook or Whatsapp and never asks for payment upfront.
Where are you based?
We have a physical office in Baar, Switzerland. But due to security we do not meet people there, instead if you insist on meetin us IRL its done at our lawfirm MME in Zurich, Switzerland.
Do you take meetings?
We strongly advice all contacts to be made through mail or telegram. But in rare cases we agree to meet at our Lawfirm in Zurich or Zug in Switzerland. 99% of our cases are handled through email.