How long will it take to retrieve my password??
The amount of time it takes to decrypt your password strongly depends on the quality of the hints you provide us. Given our prior experiences, the least amount of time spent to decrypt a password has been 2 seconds, and the longest has been 12 hours. This is only an indicative time frame, contact us so that we can assess more precisely.
Is a minimum wallet balance required to access your services?
NO, regardless of your wallet balance we will be happy to help you recover your crypto. Whether large or small, we are here to help.
After how long shall I expect to hear back from you?
We will contact you back within 12 hours of your first email. Just be sure to check your Spam folder, in case our email ends up in there.