Supported crypto wallets

Our supported crypto wallets include Bitcoin Core, Ethereum presale, MetaMask, Trezor, Ledger and older wallet apps. Find your wallet below and see which recovery options fit the files, backups or devices you still have.

Updated September 2026 · KeychainX — Wallet Recovery since 2017

Wallets get locked in a handful of ways: a forgotten password, a seed phrase that’s incomplete or out of order, a device that no longer boots, or a wallet format that modern software simply won’t open anymore. Each has a different route back in, and the first job is always to work out which route yours needs. Although there are hundreds of wallet types, roughly 90% of our cases are Bitcoin and Ethereum software wallets and Trezor hardware wallets — the wallets people actually used in the years when self-custody first took off. But the long tail matters too: if yours isn’t listed below, contact us anyway, because we can often help once we understand how the coins were stored and exactly what went wrong. We’ll always tell you honestly whether a case is viable before you commit to anything.

Recovery options for supported crypto wallets

The recovery route depends on what survives. For a password-protected software wallet, we need the encrypted wallet data and useful password hints. Hardware-wallet cases depend on the model, firmware, backup and passphrase. Damaged-device cases require an assessment of the stored data first. A partial seed phrase needs enough surviving information to make reconstruction practical.

Software wallets

These are the most common and the most recoverable, provided you still have the file:

• Bitcoin Core — the encrypted wallet.dat with a forgotten password, protected by SHA-512 key-stretching.
• Ethereum presale (2014) — the encseed JSON, our specialty, where a correct password often fails on an encoding quirk.
• MetaMask — the encrypted browser vault, recovered even without the seed, straight from the extension’s stored data.
• Blockchain.info / Blockchain.com — first and second password, plus 15–21 word legacy mnemonics the current site no longer imports.
• MultiBit Classic — the discontinued wallet with a known truncation bug we can reproduce.
• Armory, Mist, Geth, Jaxx and Electrum — older wallet formats and discontinued apps such as Mist and Jaxx. Geth and Electrum are still maintained.
• Wallet restored but empty? Your seed is probably fine
• Ledger passphrase recovery: lost hidden-wallet passphrase

Hardware wallets

Recovery options vary by device and backup. We assess forgotten passphrases, incomplete seeds and derivation paths; device-specific PIN cases need a separate assessment. See Trezor’s explanation of model-specific PIN protection.

• Trezor — a forgotten passphrase (the 25th word), hidden wallets, and derivation-path issues when pairing with MetaMask. See also Trezor seed phrase recovery for an invalid or wrong recovery seed.
• SLIP39 / Shamir — rebuilding access from your recovery shares when some are missing or unclear.
• Ledger — seed phrase recovery for an invalid or wrong recovery phrase; an early ETH derivation-path issue is recoverable, but a lost PIN with no seed backup generally is not.

By coin

• Bitcoin — our most common recovery, across every wallet type above.
• Ethereum — presale JSON, MetaMask, keystore V3, and ERC-20 tokens held in those wallets.
• Dogecoin — Dogecoin Core and MultiDoge wallets, home to some of crypto’s longest-dormant balances.

Damaged or deleted

If the wallet is on a device that no longer works, we recover it forensically — imaging the media, carving out the wallet file, then recovering the password:

• Dead or wiped hard drive — deleted wallet files carved from the disk (results vary on SSDs due to TRIM).
• Broken phone — extracting a wallet from a device that won’t boot.

By problem

Sometimes it’s easiest to start from what went wrong rather than which wallet you used:

• I forgot my password — the classic case; recoverable for any software wallet if you have the file and a hint.
• My seed phrase is incomplete or out of order — we reconstruct and correct it against your known address.
• My device died or I deleted the wallet — forensic recovery from the drive or phone.
• I sent coins to the wrong chain — recoverable in many cases where the key is derivable on the destination chain.

What to have ready

Whatever your wallet, two things drive the odds: the wallet file or seed itself, and everything you remember about the password — its length, any fragments, the language and keyboard you used, and the year and software you set it up with. If you only have a public address, there’s nothing to decrypt. With the file and a few honest hints, most cases are workable.

Why bring these to KeychainX

KeychainX has recovered wallets since 2017 and operates as a Swiss company in Baar. Our work draws on research into wallet formats, password-encoding problems and derivation paths. We assess the available evidence before agreeing on recovery work. Searches run on our own hardware, and you pay only if recovery succeeds.

Don’t see your wallet?

We’ve recovered wallets that never made it onto any list. If yours isn’t here, tell us the wallet software, the coin, roughly when you set it up, and what went wrong. If it’s recoverable, we’ll tell you honestly — and if it isn’t, we’ll tell you that too, at no charge.

Frequently asked questions